Live Behavior Scorecard · Residential behavioral health & human services

Real-time behavior tracking for the shift — not next week’s report.

Condor Outcomes is the live Behavior Scorecard for mid-market residential behavioral-health and human-services organizations (~20–200 staff). Floor staff capture points in seconds. Supervisors see who needs them now.

See the Scorecard in action See a sample scorecard

“The introduction and ongoing use of this system has been one of the most important developments in Lincoln Hall’s recent history.”

— James T. Coughlin, Ph.D., Chief Program Officer

SOC 2–ready · HIPAA-ready · Built in New York

Condor Outcomes live Behavior Scorecard — monthly positive and negative behavior scores — The Scorecard on a real campus day — not a demo mockup dressed as one.

Capture → See → Act → Prove

The Scorecard story in four moves — from the hallway log to funder-ready proof.

Capture

Floor staff log points, notes, and incidents in seconds — speech-to-text or tap — during the shift.

See

The live Behavior Scorecard updates across campus so supervisors know who needs them now.

Act

Alerts, incentives, and role-based views turn the Scorecard into timely intervention — not a post-incident review.

Prove

Trends, matrices, and exportable reports give funders and leadership live evidence — not a spreadsheet rebuilt overnight.

Tablet and notebook on a desk for documenting behavior points during a shift

For supervisors

Know the shift before it becomes an incident report.

The Scorecard, alerts, and trends sit where supervisors actually work — so you intervene while the shift is still running, not after the paperwork starts.

See the Scorecard in action See a sample scorecard

From observation to outcome

How a single behavior moment moves through Condor on the shift.

Observation Staff sees behavior on the floor
Scorecard Points land on the live Scorecard
Alert Supervisors get notified in real time
Intervention Staff act while the moment is still open
Outcome Trends prove what worked

The Scorecard

The live Behavior Scorecard — center of every shift

Positive and negative points, trends, and campus status in one view. No account required to preview.

Behavior Performance History

Centralized Live Dashboard

Explore the Scorecard in depth →

Built around Capture, See, Act, and Prove

Secondary capabilities organized by the same story — not a flat feature dump.

Capture

Speech-to-text logging
Positive & negative behavior points
Incident notes & attachments
Multi-device access (web, iPad, phone)

See

Live Behavior Scorecard
Census & campus status
Trend mapping & progress matrices
Role-based dashboards

Act

Real-time notifications (app, SMS, email)
Built-in incentive system
Internal & external chat
Secure family / external portals

Prove

Grant-ready exportable reports
Audit trails & granular permissions
Document follow-ups
SOC 2–ready / HIPAA-ready controls

See all features →

Built-in EHR · HIPAA & SOC 2–ready

Our EHR is unique — and powerful enough for the floor.

Condor Outcomes includes electronic health records purpose-built for residential behavioral health and human services — not a generic charting bolt-on. The live Behavior Scorecard, clinical documentation, and the security to back it up (HIPAA-ready, SOC 2–ready) live in one platform.

Explore the EHR Security →

Condor Outcomes Health Center medical records — open the full EHR page

See medical records, history, MARs, and more →

Who it’s for

Primary: residential behavioral-health and human-services organizations — mid-market teams of about 20–200 staff who need a live Behavior Scorecard on the shift, not next week’s report.

Special education classroom ready for live behavior scorecard logging

Also fits

Special schools

IEP-minded progress, live — not a binder rebuilt on Friday.

Counselor and youth reviewing live behavior progress on a tablet in a residential common room

Also fits

Youth residential

Positive reinforcement, alerts, and family portals in one place.

Quiet residential campus hallway — setting for real-time behavior tracking software

Also fits

Secure programs

Audit-minded logging for programs that cannot lose the trail.

Human services staff on a residential campus using Condor Outcomes workflows

Lincoln Hall (residential program in transition)

CMS — the foundation of Condor Outcomes — on a real campus

Lincoln Hall is undergoing a strategic transition and is not closing. Following the end of a federal placement contract, the organization paused its residential program while it works with partners to shape its next chapter. This case study reflects the platform’s active use during Lincoln Hall’s residential operations.

Supporting data

1,600+ hours

Projected annual savings among supervisory staff

Supporting data

50% decrease

In medical paperwork time via EHR

Reported during residential operations with CMS, the foundation of Condor Outcomes.

“The platform… saved thousands of hours of documentation. I believe the introduction and ongoing use of this system has been one of the most important developments in Lincoln Hall’s recent history.”

Quote — James T. Coughlin, Ph.D., Chief Program Officer

“Staff now has a real-time view of every student’s academics, health, and activities. Forms are digital and self-populating — it’s simplified and streamlined so many things.”

Quote — Nicole Taylor, BSN, RN, Director of Nursing

Read the full case study

See the Scorecard in action on your kind of program

Fifteen minutes. We’ll walk the live Behavior Scorecard using your kind of residential or human-services program.

See a sample scorecard

Questions teams ask

What is Condor Outcomes?

Condor Outcomes is HIPAA-ready behavior tracking software with a live Behavior Scorecard and a unique, powerful EHR for residential behavioral-health and human-services organizations — Capture, See, Act, and Prove on the shift, with SOC 2–ready security to back it up.

Who is Condor Outcomes for?

Primary: mid-market residential behavioral-health and human-services organizations of about 20–200 staff. Secondary: special schools, youth residential, and secure programs that need live behavior tracking on the shift.

How much does Condor Outcomes cost?

Complete is $449 per month billed annually, or $549 month-to-month. White label is available by conversation. There is no free trial; book a demo to see the live Scorecard.

Condor Outcomes is the live Behavior Scorecard for residential behavioral health and human services. Capture points on the shift, see who needs help now, act with alerts, and prove outcomes for funders — with a unique, powerful EHR and the security to back it up. HIPAA-ready from $449/mo. Related topics: behavior tracking software, behavior scorecard, real-time behavior tracking, human services software, residential behavior tracking.